Upstream Partners Inc., is a small consultancy with a novel idea: we help clients plan projects before starting them.

Our team members have years of general Internet technology experience with particular emphasis in the field of content management and redesign projects for the .edu and .gov markets.  We have had the pleasure of working in these fields with the following organizations: 

• The University of Virginia 
• The City and County of San Francisco, CA
• The City of Tampa, FL 
• City of Charlottesville, VA 
• Dallas County, TX
• Old Dominion University 
• The City of Ottawa, ON
• Ford Motor Company
• Lincoln-Mercury 

We make friendly, helpful, stable and logical sites.  Our planning and methodology give you a site that can move forward easily while adopting new technologies at decreased marginal cost.  Starting with your goals and budget, we plan the project meticulously so that you see maximum return on investment.  Our process is simple: 

• Actively model the user experience– actively examine the user goals to ensure we provide simple, friendly, intuitive navigation and design to maximize delivery of your message to your users. 

• Develop Incrementally; Grow Thoughtfully—achieve an end state that goes “far enough and not too far”—that is, a state that will allow your organization to rapidly grow the site and assimilate user feedback as users communicate their needs.  Small, frequent changes let the users know you care. 

• Maximize Reuse – create templates and an information architecture that can grow without breaking.  Each design is custom-built for you such that your staff only has to think about what to put on a page, not how to do it. 

• Prove the Business Case – If we’re not saving you money or making you look better, we’re not doing our job. 

• Listen to the Users—People come to your site because it’s what they want.  So let the users tell you what to do.  Post-launch, we continually examine the user feedback and site statistics to tell us how we need to change. 

• Technology Transfer—we work with your staff to provide a mentoring, collaborative environment for sharing with your personnel the strengths of our development approach. 

We’d love to sit down and talk with you. Contact either Pascal Buckley or Drew Salmon at (434) 242-5566 or email us: info@upstreampartners.com. 

We get IT so you don't have to.